Privacy Policy

Last updated: August 26, 2025

1. Introduction

Welcome to Parley ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our language learning application, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name (optional), and authentication credentials when you create an account
  • Profile Information: Language preferences, proficiency level, learning goals
  • Conversation Data: Text and voice inputs during language practice sessions
  • Payment Information: Processed securely through Apple App Store or Google Play Store (we do not store payment details)

2.2 Information We Collect Automatically

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: Features used, session duration, performance metrics
  • Log Data: IP address, browser type, pages visited, time and date of visits

2.3 Voice Data

When you use voice features, your voice recordings are:

  • Processed in real-time for transcription and language analysis
  • Handled by Google Cloud Speech-to-Text API under their privacy policy

3. How We Use Your Information

We use your information to:

  • Provide Services: Enable language learning conversations and feedback
  • Personalize Experience: Adapt difficulty and content to your level and interests
  • Track Progress: Monitor your learning journey and provide insights
  • Communicate: Send important updates about your account or service changes
  • Improve Our Service: Analyze usage patterns to enhance features
  • Process Payments: Handle subscription billing through Apple App Store or Google Play Store
  • Ensure Security: Detect and prevent fraudulent activity

4. Data Storage and Security

Your data is stored using industry-standard security measures:

  • Encrypted in transit using HTTPS/TLS
  • Stored securely using industry-standard practices
  • Access restricted to authorized personnel only
  • Regular security audits and updates

While we implement strong security measures, no method of electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information. We may share your data only in these circumstances:

  • Service Providers: With trusted third parties who help us operate our service:
    • Google Cloud Platform (infrastructure and speech services)
    • Firebase (authentication and data storage)
    • Apple App Store and Google Play Store (payment processing and subscriptions)
    • AI language processing services from leading providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition
  • With Your Consent: When you explicitly agree to sharing

6. App Store Payment Processing

When you purchase a subscription through our mobile apps:

  • Apple App Store: If you subscribe through the iOS app, Apple processes your payment and may collect additional data according to their Privacy Policy
  • Google Play Store: If you subscribe through the Android app, Google processes your payment and may collect additional data according to their Privacy Policy

We do not have access to your payment card details when you pay through these platforms. Subscription management, including upgrades, downgrades, and cancellations, is handled through your Apple ID or Google Play account settings.

7. Your Rights and Choices

You have the right to:

  • Access Your Data: Request a copy of your personal information
  • Correct Your Data: Update or correct inaccurate information
  • Delete Your Data: Request deletion of your account and associated data. You can delete your account directly in the app using the 'Delete Account' button at the bottom of the settings page
  • Data Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, contact us at support@parleyai.nl

8. Children's Privacy

Parley is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your information within 30 days, except where we need to retain it for legal obligations.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: support@parleyai.nl
Website: https://parleyai.nl

13. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

  • Contract: Processing necessary to provide our services
  • Legitimate Interests: Improving our services and ensuring security
  • Consent: Where you have given explicit consent
  • Legal Obligations: Compliance with applicable laws